Privacy Policy

1. Introduction

RBConsult (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect your information when you use our website and services.

RBConsult is headquartered in the Kingdom of Bahrain. Depending on your location, additional rights may apply (including under the GDPR/UK GDPR).

2. Data Controller

RBConsult is the data controller for personal data processed in connection with our website and services, except where a third-party provider acts as an independent controller (for example, cloud hosting or analytics providers).

3. Information We Collect

We may collect the following information:

• Identity and contact details (name, email, phone, company)
• Project requirements and specifications you provide
• Communication history and support correspondence
• Billing and invoicing details (excluding full payment card data)
• Technical data such as IP address, device/browser information
• Usage data (pages visited, time on site) for basic analytics

4. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services
• Communicate regarding proposals, projects, and support
• Issue quotes, invoices, and process payments
• Comply with legal and regulatory obligations
• Maintain website functionality and security

5. Legal Bases (GDPR/UK GDPR)

Where applicable, we process personal data under the following legal bases:

• Performance of a contract and pre-contractual steps
• Legitimate interests (e.g., service improvement, security)
• Compliance with legal obligations
• Consent (where required, which you can withdraw at any time)

6. Data Sharing

We do not sell your personal data. We may share information:

• With service providers who process data on our behalf under appropriate safeguards
• To comply with applicable laws, regulations, or legal processes
• With your explicit consent

7. International Transfers

Your data may be transferred to and processed in countries outside your country of residence. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect your information.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including to meet legal, accounting, or reporting requirements. Retention periods vary depending on the type of data.

9. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure.

10. Cookies

Our website uses minimal cookies for basic functionality and security. We do not use advertising cookies. Where required by law, we will present a consent mechanism for optional cookies and respect your choices.

11. Your Rights

Subject to applicable law, you may have the right to:

• Access and obtain a copy of your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain processing
• Request data portability
• Withdraw consent where processing is based on consent

To exercise your rights, contact us using the details in Section 14. We may ask you to verify your identity before responding.

12. Children’s Data

Our website and services are not directed to children. We do not knowingly collect personal data from individuals under the age required by applicable law. If you believe a child has provided us with personal data, contact us to request deletion.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the latest revision. Material changes will be effective when posted unless otherwise stated.

14. Contact Information

For privacy-related inquiries or to exercise your rights:
Email: info@rbconsult.bh
Phone: +973 3958 7730
Address: RIYADH AL BAHRAIN CONSULTANCY WLL, Kingdom of Bahrain